WV Fan Zone - WVU Fan Zone store has false advertisement
My family went to the WVU Fan Zone in the Meadowbrook mall for a autograph signing they were having.My 8 year old son had been looking forward to it for weeks.
When we arrived the football player was up on a stage signing autographs. There were signs throughout the mall. The sign stated $20.00 for autographs. Then on the following line it stated FREE autographs with any purchase from the Fan Zone.
I thought $20.00 was a bit much for an autograph plus you had to buy something for the player to sign. Instead, we purchased a flag banner for $8.00. We then asked for our ticket to get the autograph and the clerk stated that we needed to buy $25.00 worth in order to get the autograph. I stated that the sign reads FREE autograph with any purchase.
I asked to see the owner. She was very rude right from the start asking if there was a problem. My husband showed her the sign stating the FREE autograph with purchase and she began yelling and saying "well that's not what it says." After I told her that this was false advertising and was not right, this woman, who is the owners wife, looks at me and says "it's only $20.00!" I could not believe what I just heard! I then said maybe $20.00 isn't alot of money to you but for some it is and it's the principle.
Now I have a very disappointed 8 year old. Then the woman tells me to leave because I was embarrassing my children!!! Let me tell you, if my kids weren't with me I assure you I would have put that disgrace of a woman in her place. My husband, on the other hand, had security called on him.
He is not one for letting anyone walk on him or his son. Do not shop at this store. The owners need to stop false advertising for their benefit.
But now that I saw first hand what kind of people they are, this does not surprise me.I have also found many more complaints about this store and this particular woman, the owners wife, than just mine.